Objective: We want you to be satisfied with your purchase. If you encounter any issues, the following rules will apply:

• Order Cancellation:

  • You may cancel your order within

    $$Insert Time, e.g., 24 hours$$

    or before the order has been dispatched.

  • If the order is successfully cancelled, a full refund for prepaid orders will be processed to your original payment source within

    $$Insert Days, e.g., 5-7 working days$$

    .

  • Note: If the order has already been dispatched, cancellation will not be accepted. You will then need to follow the 'Return Policy'.

• Returns Policy:

  • You can request a return within

    $$Insert Days, e.g., 7 or 15 days$$

    of receiving the product.

  • For a return to be valid, the product must be unused, undamaged, and in its original tags/packaging.

  • Non-Returnable Items: For hygiene reasons, certain products like

    $$If any, e.g., innerwear, swimwear, face masks, etc.$$

    cannot be returned.

• Refund Process:

  • Once the returned product is received at our warehouse and successfully passes the Quality Check, your refund will be initiated within

    $$Insert Days, e.g., 5-7 working days$$

    .

  • Refunds will always be processed back to the original payment method. For COD (Cash on Delivery) orders, the refund will be done via bank transfer (for which you will be required to provide bank details).