Visual Vibes – Delivery & Shipping Policy
At Visual Vibes, we are committed to delivering your customized posters and products safely and on time. Please read our delivery terms carefully:
Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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For Cash on Delivery (COD) orders, processing starts once the order is confirmed via call/WhatsApp/email.
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Customized products may take slightly longer depending on design and printing requirements.
Delivery Time
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Standard delivery within India usually takes 4–7 business days after dispatch.
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Delivery timelines may vary depending on your location, courier service availability, and external factors (weather, holidays, strikes, etc.).
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Customers will receive tracking details on their registered email/WhatsApp once the order is shipped.
Shipping Charges
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Prepaid Orders – ₹40 delivery charge.
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Cash on Delivery (COD) Orders – ₹80 delivery charge.
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Free delivery may be offered on promotional events or bulk orders.
Delivery Areas
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We currently deliver across major cities and towns in India.
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If your PIN code is not serviceable, our team will contact you for alternate arrangements.
Failed Deliveries
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If the customer is unavailable at the time of delivery, our courier partner will attempt delivery up to 2 times.
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If the order is not received after multiple attempts, it will be marked as “undelivered” and returned to us.
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Re-delivery can be arranged at the customer’s expense.
Damaged or Wrong Product Delivery
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If you receive a damaged, defective, or incorrect product, please email us within 24 hours of delivery at visualvibes711@gmail.com with photos of the product.
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We will arrange for a replacement or refund as per our Return & Refund Policy.
Contact Us
For any delivery-related queries, please contact us at:
📧 Email: visualvibes711@gmail.com
⏰ Support Hours: Monday – Saturday (10:00 AM – 6:00 PM)
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